Last updated
May 15, 2026
Information we collect
We may collect your name, email address, purchase details, support messages, download or delivery records, device and browser information, approximate location derived from IP address, cookie preferences, and basic website analytics after you accept optional cookies. Payments are handled by a hosted checkout provider, so we do not collect or store card numbers on this website.
How we use information
We use information to deliver downloads, send receipts or support replies, provide the free reset, prevent fraud or abuse, measure site performance, improve the product, honor privacy choices, and meet legal obligations.
Cookies and analytics
Essential cookies may be used to remember privacy choices and keep the website working. Analytics or marketing cookies are used only after you choose "Accept Cookies." You can decline optional cookies in the banner or reset your browser storage. See the Cookie Policy for details.
Third-party services
Checkout, email, analytics, hosting, and file delivery may be handled by trusted third-party providers. Those providers process data according to their own policies and contracts. We do not sell personal information knowingly collected through this website.
Your choices
You can contact us to request access, correction, deletion, opt-out help, or support with privacy questions. Some records may be retained where required for tax, fraud prevention, payment disputes, security, or legal compliance.
California and state privacy rights
Depending on where you live and whether a state privacy law applies to this business, you may have rights to know, access, correct, delete, or opt out of certain uses of personal information. We will respond to verifiable privacy requests as required by applicable law.
Children
This website and product are for adults buying dog-training education. We do not knowingly collect personal information from children under 13. If you believe a child sent personal information, contact us so we can review and delete it where appropriate.
Security
We use reasonable administrative and technical safeguards for the type of information collected, including hosted checkout for payment details. No website or transmission method is completely secure.
Contact
For privacy questions, use the contact page and include "Privacy" in the subject.